Q:
What is the history of Italian Charm bracelets?
A:
The Italians invented this modular style of bracelet. They use high
quality, hypoallergenic stainless steel for their charm link bases, with
18K gold charms hand soldiered to the links. The charms which make up
these highest quality bracelets are called Italian stainless. All modular
charm links are a standard size and are interchangeable in any Italian
Charm bracelet.
Q: How do I make an Italian Charm
Bracelet?
A: Start off with the "base bracelet", shown as a
chain of 14 blank charms linked together. Browse through the categories of
charms, or search for a specific type of charm using the "Search" box. Add
charms of your choice by dragging each charm onto the base bracelet where
you want them to appear; feel free to move them around to make it perfect.
As each new charm is added, a blank link is removed automatically. When
you're happy with the way it looks, click on "Proceed to Checkout".
Q:
What size should I get?
A:
Sizing an Italian charm bracelet is easy. Simply measure your wrist where
you will be wearing your bracelet. Base bracelets are 14 links long, and
you may add or subtract links as needed.
Toddler: 13 links, 5 inches in length
Child: 14 links, 5 1/4 inches in length
Youth: 15 links, 5 3/4 inches in length
Petite: 16 links, 6 1/4 inches in length
Small: 17 links, 6 1/2 inches in length
Medium: 18 links, 7 inches in length
Large: 19 links, 7 1/4 inches in length
Extra Large: 20 links, 7 3/4 inches in length
Long: 21 links, 8 inches in length
Q:
What if I need to change the size of my bracelet?
A:
Italian Charm bracelets are completely adjustable so you can add or
subtract links as needed. Even if you don't want to change the size, but
just
Q: Can I mix and match different brands of
charms?
A:Yes! All of our charms are the same size and
will link perfectly to any other charm in our collection. If you are
buying loose charms to add to an existing bracelet purchased somewhere
else, our charms are the standard "medium" size.
Q: Will the charm bracelets tarnish or
rust?
A: No. Our Italian cahrms are made of the highest
quality stainless steel and 18K gold. You may wear your bracelet everyday
and never worry about it tarnishing or rusting. As with any piece of fine
jewelry, it is not recommended that you shower or bathe with them on. A
jeweler's cloth is all that is needed to shine them right up again.
Q: Are all of the charms on the site in
stock?
A: Yes. If you see it, we have it. We only display
those charms that we have in stock.
Q: What is Laser Engraving?
A:Traditional engraving scratches letters into the
item, actually cutting into the jewelry. Laser engraving etches onto the
surface of the jewelry. It is extremely durable and allows us to achieve
very fine detail and a wide variety of fonts.
Q: What is Sterling Silver?
A:Although silver in its natural form is harder
than gold, it is still considered too soft for use in fine jewelry, and so
it is alloyed with other metals to give it strength. Sterling silver is
composed of 92.5 percent silver and 7.5 percent copper, which makes the
metal harder and more durable. In addition to its relative strength,
silver is also the most malleable and ductile of all metals. It is most
commonly found in nature combined with other elements in minerals and
ores, and during mining, silver is obtained most often as a by-product in
the processing of such ores. Most of the worlds silver comes from Mexico,
the United States, Peru, Australia, and Canadathe most notable deposits
are in Peru and Norway. The leading silver-producing states in the United
States are Nevada, Idaho, Alaska, and Arizona. When purchasing sterling
silver, look for its fineness stamp of sterling, sterling silver, ster,
or, .925.
Q: How do I care for my silver jewelry?
A:Over time your sterling silver will tarnisha
natural dulling effect that occurs when silver reacts with elements in the
air. To prevent tarnish build up, clean your silver pieces with a polish
or soft cloth specifically made for sterling. Always keep your sterling
jewelry away from harsh chemicals such as chlorine and household cleaning
products. This will reduce daily abrasions and prolong your jewelrys
sparkle. To protect your sterling silver jewelry from being scratched,
store them in their original boxes away from other jewelry. There are also
tarnish proof boxes and bags for sterling.
Q: Is there a guarantee?
A: Yes. If you are unhappy for any reason, you may
return your undamaged merchandise for a full refund within 30 days for a
full refund.
Q: I don't like to use my credit card
online. How else can I pay?
Ordering online is secure and verified through Verisign that all
information sent to this site is encrypted, protecting against disclosure
to third parties. However, should you want to order offline, you may
choose any of the following methods:
1) Phone customer service between 8 AM and 5 PM Central Time toll free:
800-746-1615.
2) Print out your order form, fill it out, enclose your check, money
order, or credit card information, and mail it to:
JJ Kent Italian Charms
911 North Main Street
Taylor, TX 76574.
3) Print out your order form with credit card information and fax to
512-478-4726.
Q: How are the charm bracelets shipped?
A: All charms are sent via United States Postal
Service and shipped First Class. Orders over $100 require a signature for
delivery. You always have the option to upgrade to FedEx Overnight or 2nd
Day Delivery. Outside North America (US and Canada), add $9.95.
Most orders ship the next business day.
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